When Five Generations Try to Lead at the Same Time

In my first management role,  I thought silence meant weakness.  So I filled it.  Explained. Clarified. Reassured.  Like a nervous radio host terrified of dead air.  Only later did I realize:  people were not confused,  they were thinking.  I was not leading them.  I was interrupting them. This happened a few weeks ago.At a five-star hotel.During a seven-hour alumni general assembly.Five generations.One room.A rare […]

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